HR glossary / I / Internal communication

Internal communication


Internal communication refers to the exchange of information, ideas, and messages within an organization. It encompasses all forms of communication among employees and management, including face-to-face conversations, emails, memos, meetings, and digital platforms. Effective internal communication is crucial for ensuring that all members of an organization are aligned with its goals, policies, and procedures.

The purpose of internal communication is to create a transparent and inclusive environment where employees feel informed, engaged and valued. It facilitates collaboration, fosters a sense of community, and helps in resolving conflicts. By keeping employees well-informed about company updates, changes, and expectations, internal communication contributes to higher employee satisfaction and productivity.

Effective internal communication strategies involve regular updates from management, open channels for feedback, and the use of various communication tools to reach all employees. Organizations often employ internal newsletters, intranets, team meetings, and messaging apps to ensure that information flows smoothly and reaches everyone in a timely manner. By prioritizing internal communication, companies can enhance their organizational culture and achieve better overall performance.

A great tool for improving internal communication in the company is the Slack application. The HRnest system integrates with this communicator, allowing employees not only to chat with each other via the app but also to view request statuses, approve them, log work time and check which employees are currently on leave or working remotely.


What are the main objectives of internal communication?

The main objectives of internal communication are to keep employees informed, aligned with organizational goals, and engaged. It aims to create a transparent work environment where employees can share feedback, collaborate effectively, and stay updated on company news and changes.

Effective internal communication can be facilitated through various tools such as emails, intranets, internal newsletters, messaging apps (like Slack or Microsoft Teams), and regular team meetings. These tools help in disseminating information quickly and ensuring that all employees are on the same page.

Good internal communication significantly impacts employee engagement by making employees feel valued and heard. When employees are well-informed and can easily communicate with management and peers, they are more likely to be motivated, satisfied with their work, and committed to the organization’s success.


Enhancing team collaboration

Regular and open communication within teams fosters better collaboration, leading to more effective problem-solving and innovation.

Change management

Clear internal communication is essential during periods of change to ensure that all employees understand the changes, the reasons behind them, and their roles in the process.

Employee onboarding

Effective internal communication helps new employees understand company culture, policies, and their roles more quickly, leading to a smoother onboarding process.

Crisis management

In times of crisis, having a robust internal communication strategy helps in disseminating critical information promptly, managing employee concerns, and maintaining trust.

Performance management

Regular feedback and communication between employees and managers help in setting clear expectations, monitoring progress, and providing support to achieve performance goals.

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HR glossary / I / Internal communication

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