Key Performance Indicators (KPI)

Key Performance Indicators (KPIs) are specifically defined metrics that allow organizations to measure progress toward business objectives. KPIs are a managerial tool used to monitor, analyze, and enhance the efficiency of various activities within an organization.

Choosing the right KPIs is crucial for an organization’s success, as it enables focus on what truly matters for the execution of business strategy. These indicators are typically specific, measurable, and time-bound, allowing for consistent tracking of progress and adjustments in actions.

In the context of HR, KPIs often focus on aspects such as recruitment process efficiency, employee engagement, training effectiveness, or employee turnover. By measuring and analyzing these indicators, the HR department can better understand which actions yield the desired results and where there are areas for improvement.