- Information
Frequently asked questions.
And quick answers.
Instead of bouncing you between tabs and links, we provide ready-made answers — clear, specific, and human-friendly.
1. HRnest as a tool
What is HRnest?
It is a SaaS (Software as a Service) system used on a subscription basis. This tool supports 3 modules and helps to streamline HR processes in companies with 5 to 1000 employees.
What are the modules?
HRnest has 3 modules: Leaves, Work time and Personal file. Each module contains enhancements related to the specific scope of HR activities. The Leaves module is the base module and cannot be canceled.
How to start testing?
The trial begins with the creation of a free account. After providing some preliminary information, you can test all the features of HRnest for 14 days.
How much does it cost to use the system?
The price of the tool depends on the number of employees and the modules selected. An additional factor is the choice of subscription period—purchasing HRnest for a year results in a discount of approximately 20%.
2. Technical requirements
What are the technical requirements for using the system?
HRnest works on computers and mobile devices with internet access (smartphone, tablet). The tool is accessed through an installed web browser (Chrome, IE, Safari, Firefox or Opera).
What integrations does HRnest offer?
The system connects to many payroll and HR programmes. It also integrates with calendars (such as Outlook or Gmail) and the Slack application, from which you can perform system actions directly.
Is there an option to use an API?
Yes, HRnest provides an API that allows you to connect the system to your own applications.
Does HRnest have a mobile version?
Yes, the system can be accessed from any mobile device with internet access. No need to download an app! Just use the built-in web browser.
How long does system configuration take?
Thanks to convenient templates prepared in Excel, data transfer for SMEs takes about a day. Employees can start using HRnest as soon as they receive their login.
3. Implementation process
Do I receive support during the trial period?
Yes, you can always count on us for support – you can ask questions by email, phone, chat or using the form on our website at hrnest.com/contact-us.
Can I delete data from the trial period and start fresh when I subscribe?
Yes, you can. You do not need to use any real data during the trial period. If you decide to continue using the service, simply register a new account and enter the necessary billing information.
What happens if I decide to cancel during the trial period?
The trial period ends after 14 days. You will receive a notification to remind you that this period is coming to an end. If you do not provide billing details, your account will be deactivated.
Does the account automatically convert to a paid version?
No, in order to use the service you need to subscribe.
Can I bulk transfer data into the system?
Yes, we have prepared clear, ready-to-use templates in the popular Excel tool. This allows the transfer of all data in SMEs to take approximately one day.
4. Purchase process
How does the billing system work?
HRnest works on a subscription model. Payments can be made quarterly or annually.
Do former employees count towards the limit?
No, the employee account limit applies only to active accounts. There is no restriction on the number of former employee accounts. Accounts that have been deactivated automatically return to the pool of available accounts within your limit.
Can I change the package for the number of employees?
Yes, you can. A downgrade in package will only be considered in the next billing period. An upgrade will be activated immediately upon payment of the difference to the higher subscription.
Can I change the number of modules purchased?
Yes, you can change the number of modules you use at any time. However, the Leaves module is basic and cannot be cancelled. Other modules such as Personal file or Work time can be added in any combination.
Are Manager and HR Department accounts additionally charged?
No, the Manager account is treated as an active employee account, while the HR department accounts are not counted in the account pool and are free.
Is VAT included in the price?
No, all prices shown are net prices. Applicable VAT (23%) or other taxes may be added depending on your country.
What does canceling a subscription look like?
Purchases are made quarterly or annually. If the subscription is not renewed, the contract expires.
5. Employee panel
In how many languages can the system be used?
The system works in 6 languages: Polish, English, French, Russian, Spanish, and German.
What if an employee does not use email and a computer?
HRnest is very easy to use on any device. In exceptional cases, a workstation can be set up in the company with access to a computer/smartphone, or time can be recorded via the manager’s account. Logins, passwords or QR codes can also be printed directly from the system at the touch of a button.
Does the system function when employees are in different time zones?
Yes, the system and calendar integrations are adapted to employees working in different time zones.
Does the employee interface look the same as for the HR Department?
Yes, but it is much more limited. All actions have been simplified so that each employee can perform the necessary tasks in as few steps as possible.
6. Security
What security standards does HRnest adhere to?
We use world-class servers – Microsoft® Azure® – that comply with global and industry standards, including GDPR. We also use encryption, backups and have a Data Protection Officer. To find out more, visit our security page.
Does the system meet the requirements for external audits?
Yes, the system automatically generates reports with all the necessary data. HRnest also tells you which documents need to be produced in paper form for compliance purposes.
What happens to confidential data if I decide to stop using the system?
Data is deleted from our system to ensure that your confidential information remains secure after you have stopped using the service.
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