Implemented solutions
Company name
Industry
Multichannel Marketing Automation
With HRnest from
2018
Accounts number
60

How to improve the flow of information in a company using HRnest?

Meet the company

ExpertSender is a Polish company established in 2009, originally focused on providing email marketing tools, offering one of the highest deliverability rates on the market along with message personalization. Today, the company develops solutions for businesses worldwide that enable the personalization of every stage of customer communication — from acquisition, through activation and purchase, to retention.
The new tool developed by the team for e-commerce clients goes far beyond their previous solutions. It is a dedicated tool for online store owners and managers, belonging to the marketing automation category. It allows them to plan integrated marketing communication based on real-time purchase data. Planning is no longer just a matter of prediction — it is based on the actual behavior of internet users on the client’s website.

How did the company manage before?

Before HRnest was introduced in the company, the flow of information was based on paper forms. Employees submitted requests, supervisors signed them, and then forwarded them to the accounting department, which processed them using Excel. The document flow itself was long and inefficient. It also generated more work for the entire accounting department.
As the company grew and the number of employees increased, the flow of information became more and more difficult, and manual work with an ever-growing number of paper documents became too time-consuming.
Picture of Joanna Gładkowska

Joanna Gładkowska

Administration & Finance Specialist

Implemented solutions

Smooth data migration

The company started looking for software that would best meet its needs and improve communication within the organization.

The HRnest system was recommended to us while it was still in development, and it immediately caught our interest. To be sure, we tested several other services, but HRnest seemed the most suitable for our needs.

Picture of Joanna Gładkowska

Joanna Gładkowska

Administration & Finance Specialist

After satisfying test results, the implementation process began. Everything went smoothly. Both the accounting department and other employees quickly familiarized themselves with the system, which allowed the entire organization to start working with HRnest without any issues.

Faster information flow

The larger the organization, the more difficult it becomes to maintain efficient and fast communication. Company growth also means more documents and more formalities related to HR processes. Traditional information flow is not only time-consuming, but it also carries a high risk of errors that can have serious consequences for the company. Not to mention the massive amount of paper it generates.

Implementing the HRnest system has greatly improved our company’s operations. We now have better clarity in information flow and are no longer burdened by tedious tasks, which are now largely automated. At the same time, by saving tons of paper, we’ve become more environmentally friendly.

Picture of Joanna Gładkowska

Joanna Gładkowska

Administration & Finance Specialist

Most HR tasks in HRnest can be quickly completed from a single panel, without wasting time and energy. Since every user has individual access with appropriate permissions, the application supports managers, HR departments, and all employees.

Easier leave management

A growing number of employees also means more vacation plans. It also means having to keep in mind labor code regulations that require outstanding leave to be used within a specific timeframe. Thanks to a clear calendar that also serves as a leave planner, supervisors have quick and easy access to information about who plans to be absent, when, and for how long. At the same time, the accounting department receives information from the system about which employees must take their leave.

The HRnest system also proved useful by providing company-wide visibility into employees’ vacation schedules. Departments can coordinate more efficiently who’s taking time off and when, and we have greater control over the implementation of leave plans — helping us avoid situations where someone ends up with dozens of unused vacation days.

Picture of Joanna Gładkowska

Joanna Gładkowska

Administration & Finance Specialist

The leave management feature in HRnest simplifies communication across the entire team. With just a few clicks, employees can check their current leave balance and submit a request. Supervisors receive an email notification and can approve or reject it instantly. HR and payroll departments no longer need to manually track the process and can easily export leave data to their HR systems.

Automated business travel settlement

As the company grew, the number of business trips increased. This came with more formal requirements, such as issuing travel authorizations and settling expenses. Previously, the accounting department handled these tasks. With HRnest, a significant portion of the process was automated.

Another great improvement was the travel feature. Thanks to the ability for employees to handle part of the process themselves, such as submitting information about trips and expenses, the company didn’t experience an increase in administrative workload.

Picture of Joanna Gładkowska

Joanna Gładkowska

Administration & Finance Specialist

In HRnest, the electronic travel authorization becomes the basis for calculating the final reimbursement. Employees enter trip details, dates, and means of transport. After the trip, they upload scanned receipts and invoices. The system automatically calculates per diems and lump sums, and when the trip is abroad, it fetches the current exchange rates from the National Bank of Poland and measures travel time to and from the border.

You could say HRnest evolved alongside our company. We highly recommend it to other organizations!

Picture of Joanna Gładkowska

Joanna Gładkowska

Administration & Finance Specialist

Results overview

ExpertSender needed a tool to streamline work planning and absence management—while being convenient and intuitive for employees. With HRnest, the company:
gained a clear and user-friendly system for submitting and approving leave requests,
simplified team scheduling and attendance management,
gave employees quick access to their leave balance,
relieved the HR team from manual verification and calculations,
implemented a solution that was quickly adopted and well received by the entire team.
March 28, 2025

Author:

Picture of Kamila Gzylewska

Kamila Gzylewska

Marketing Specialist

Verified by:

Picture of Michał Mallek

Michał Mallek

Growth Marketing Manager

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