How to save time by using HRnest?
Meet the company
Ricoh is a global provider of document solutions, with a rich tradition in delivering advanced, customer-oriented technical solutions. They provide digital solutions supported by a wide range of specialized outsourcing and consulting services. Their global network ensures a full range of outsourcing services and print management (including production printing).
They belong to the group of the ten largest IT companies in the world, are one of the most ethical organizations in the world, and are listed in the Fortune Global 500 and among the 100 most sustainable corporations in the world.
They are also the largest manufacturer of multifunctional, digital office devices. Their product range includes black-and-white and color laser printers, fax machines, digital duplicators, production printing devices, digital cameras, and software.
Ricoh is above all about innovation. They were the first in the world to introduce to the market: the copier, multifunctional device, telefax, scanner, rewritable CD, and many other products.
How did the company manage before?
HRnest implementation and use
I first heard about the HRnest system, which at the time was still called Urlopek, several times from newly hired employees who mentioned that they had used it in their previous workplaces. At the same time, a manager of one of our departments, who had prior experience with Urlopek, decided to start using it in his team, because due to the specific nature of their work (12-hour shift schedule), the officially functioning system was unable to handle it.
This caused a lot of emotions, because employees from that department had to submit requests in two different systems. It happened that they forgot about this, and during end-of-month verification, it turned out that the employee had only taken leave in Urlopek, but had not reported it in the other system. This caused numerous complications, which had to be corrected over the following month.
In June 2019, we made the decision to switch to HRnest, and the actual implementation took place in July. Employee onboarding with the system was carried out through training sessions — after sending the materials, I showed them a demo: how the system looks, where to click, etc.
The system turned out to be so simple and intuitive that the whole process took about 15 minutes, and employees had no difficulties. During that time, several improvements were introduced, such as two-stage approval, and we also added sick leave to the types of requests. There were no technical problems.
Benefits of using HRnest
Now all they need to submit such a request is a mobile phone. Once they’re logged into HRnest they have full info on their holiday use and can submit a request with a couple of clicks. This has made things a lot easier for them and for the HR & Payroll team. There are no unnecessary phone calls or manual work involved any more.
Izabela Leszczyk
HR Manager
